Privacy Policy - PicWash

1. Introduction

Welcome to PicWash ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our image editing services at picwas.web.id.

By accessing or using PicWash, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

2. Information We Collect

2.1 Information You Provide

We collect the following information that you provide to us:

Images: When you upload images to use our tools, we temporarily process these images to provide the requested editing services.
Contact Information: When you contact us through our contact form, we collect your name, email address, and any message you send.
Feedback: Any feedback, reviews, or testimonials you choose to provide.

2.2 Automatically Collected Information

When you access our services, we automatically collect certain information:

Device Information: Browser type, operating system, device type, and screen resolution.
Usage Data: Pages visited, tools used, time spent on pages, and referral sources.
IP Address: Your IP address and approximate location.
Cookies: We use cookies to enhance your browsing experience (see our Cookie Policy section).

3. How We Use Your Information

We use the information we collect for the following purposes:

To provide, maintain, and improve our image editing services
To process your images according to your selected tools
To respond to your inquiries and provide customer support
To analyze usage patterns and improve user experience
To detect, prevent, and address technical issues or fraud
To send you updates about new features or services (with your consent)
To comply with legal obligations

4. Image Processing and Storage

Regarding the images you upload:

Temporary Processing: Images are temporarily stored on our servers only for the duration necessary to process your request.
Automatic Deletion: All uploaded images are automatically deleted from our servers within 24 hours of processing.
No Permanent Storage: We do not permanently store your images unless you explicitly choose to save them to your account (if account features are available).
No Sharing: We do not share, sell, or distribute your images to third parties.
Processing Only: Images are processed solely for the purpose of providing the requested editing service.

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and conducting our business (e.g., hosting providers, analytics services).
Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities.
Business Transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business.
Protection of Rights: To protect and defend our rights, property, or safety, or that of our users or others.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

Encryption of data in transit using SSL/TLS technology
Secure server infrastructure with regular security updates
Access controls and authentication mechanisms
Regular security assessments and monitoring
Employee training on data protection practices

However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

Remember your preferences and settings
Understand how you use our services
Improve website functionality and performance
Provide relevant content and advertisements

You can control cookies through your browser settings. Most browsers allow you to refuse or delete cookies. However, disabling cookies may affect your ability to use certain features of our services.

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you.
Correction: Request correction of inaccurate or incomplete information.
Deletion: Request deletion of your personal information.
Restriction: Request restriction of processing your personal information.
Portability: Request transfer of your data to another service provider.
Opt-out: Opt-out of marketing communications at any time.

To exercise these rights, please contact us at privacy@picwas.web.id.

9. Third-Party Links

Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: privacy@picwas.web.id
Contact Form: contact.html
Address: Jakarta, Indonesia